Delivery
At Dukebell, every pajama order is packed with care and shipped through reliable logistics providers to ensure safe and timely delivery. We offer both standard and express shipping options, allowing you to choose the service that best matches your needs. Orders are generally processed within 1–3 business days, and once dispatched, you will receive a tracking number to monitor your package until it arrives at your doorstep.
Whether you are treating yourself or sending a thoughtful gift, Dukebell is committed to ensuring your pajamas arrive in perfect condition and on time.
Your satisfaction matters to us. If you are not completely happy with your purchase, our return policy makes the process simple and stress-free. You may return items within 30 days of delivery, provided they are unworn, unwashed, and returned in their original packaging. Once we receive and verify the product, you may request a refund or exchange.
We aim to handle returns promptly to minimize inconvenience. Dukebell is dedicated to giving you confidence in every purchase, ensuring peace of mind from checkout to your doorstep and beyond.