Privacy
We collect personal information such as your full name, email address, phone number, billing details, and shipping address when you place an order, create an account, or contact us for assistance. Additionally, when you subscribe to our newsletter or participate in promotional activities, we may request optional details such as your preferences or style interests to better tailor our services. All information collected is strictly for business-related purposes and handled with care.
Your personal data is used to confirm and process your orders, deliver purchased products, provide after-sales support, and personalize your shopping experience. We may also use your contact information to share updates, special offers, and exclusive promotions relevant to Dukebell Pajamas. Payment information is always processed through secure and reputable gateways, ensuring your financial data remains protected at all times.
In addition to personal information, we may collect non-identifiable details such as IP addresses, browser type, device model, and browsing patterns. These details help us understand how customers interact with our website, identify areas for improvement, and enhance overall functionality. Non-personal data is analyzed in aggregate and never linked directly to individual users.
Safeguarding your information is a top priority for us. We apply strict technical and organizational measures to protect data against unauthorized access, misuse, alteration, or accidental loss. Encryption technologies, secure servers, and controlled access policies are implemented to maintain the confidentiality and integrity of your information. Our commitment to security ensures that you can shop with confidence on our platform.
You have full rights regarding the personal information you provide to us. This includes the right to request a copy of your data, update or correct inaccurate details, and request removal of your account or associated records where legally permissible. Should you wish to exercise any of these rights, our customer support team is ready to assist you and ensure your concerns are addressed promptly and fairly.
We may update this Privacy Policy to reflect adjustments in our business practices, advancements in security technologies, or new legal requirements. Any changes will be published here, and by continuing to use our services, you acknowledge and agree to the updated terms. We encourage you to review this section periodically to stay informed about how your data is protected.
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and provide you with tailored recommendations. Cookies also help us analyze website traffic, detect technical issues, and enhance security. While cookies make your shopping journey smoother, you always have the option to manage or disable them through your browser settings. Please note that disabling cookies may affect certain features and limit the overall functionality of our site.