Terms of Use
Welcome to Dukebell! These Terms of Service (“Terms”) govern your use of our website and the purchase of our premium pajamas. By accessing or using our website, you agree to comply with these Terms. Please read them carefully and contact us at inquiries@dukebell.com if you have any questions.
By using the Dukebell website, you represent that you are at least 18 years old and have the legal capacity to enter into binding agreements. Use of the website by anyone under 18 is strictly prohibited.
To place orders, you may need to create an account. You agree to provide accurate and complete information and to update your account as necessary. You are responsible for safeguarding your password and account information and for all activity under your account. Dukebell is not responsible for unauthorized access or use of your account.
Dukebell strives to ensure all product images, descriptions, specifications, and prices are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies, update product information, or remove products from the website at any time without notice. Product colors may vary slightly due to screen settings or lighting.
All orders are subject to acceptance and availability. By placing an order, you confirm your intent to purchase and agree to pay all charges. Dukebell accepts payments through approved methods displayed at checkout. We reserve the right to cancel orders due to payment issues, product unavailability, or suspected fraudulent activity. In such cases, you will be notified, and any charged amounts will be refunded promptly.
Dukebell provides reliable shipping services to ensure your pajamas arrive safely. Shipping costs and estimated delivery times are displayed at checkout. While we strive to deliver within the estimated timeframe, Dukebell is not liable for delays caused by third-party carriers, customs procedures, natural events, or other unforeseen circumstances. Tracking information will be provided when available.
Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or exchange. Items must be in their original condition, unused, and in original packaging. To initiate a return or exchange, contact us at inquiries@dukebell.com. Dukebell reserves the right to reject returns or exchanges that do not comply with our guidelines. Refunds will be processed to the original payment method after inspection of the returned items.
Orders can be canceled within a limited timeframe after placement. Please contact us immediately at inquiries@dukebell.com if you wish to cancel an order. Once an order has been processed or shipped, it may no longer be eligible for cancellation.
All content on the Dukebell website, including text, graphics, images, logos, and designs, is owned by Dukebell and protected under intellectual property laws. You may not use, reproduce, distribute, or modify our content without explicit written permission.
By using our website, you agree not to engage in any activity that could damage, disable, or interfere with the proper functioning of the website. Prohibited activities include unauthorized access, distribution of malware, or misuse of content. Dukebell reserves the right to suspend or terminate access for users violating these Terms.
Your privacy is important to us. Personal information collected through our website will be used solely for order processing, customer service, and improving your shopping experience, in accordance with our Privacy Policy. By using the website, you consent to the collection and use of your data as described in our Privacy Policy.
Dukebell is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website, the purchase of products, or any information provided on the site. While we make every effort to provide high-quality products and services, purchases are made at your own risk.
These Terms are governed by and construed in accordance with the laws of the country in which Dukebell operates. Any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact Dukebell at inquiries@dukebell.com. Our customer service team is committed to providing timely and helpful support for all inquiries related to orders, returns, or website use.